WITH A REMARKABLE 75.9% NPS FROM CLIENTS AND 70.0% FROM CANDIDATES, THE PLANET GROUP OUTPERFORMS INDUSTRY AVERAGES TO DELIVER WORLD-CLASS TALENT SOLUTIONS ACROSS KEY SECTORS
Chicago, IL (February 5, 2025) — The Planet Group, a leading provider of talent solutions, announced today that all their staffing companies have won the 2025 Best of Staffing Award for providing superior service to candidates and clients.
ClearlyRated’s Best of Staffing® Award recognizes industry leaders in service quality, based entirely on ratings provided by their clients and candidates. In the staffing industry, the average Net Promoter Score (NPS) is around 30% for candidates and 45% for clients, with scores above 50% considered excellent and scores above 70% regarded as world-class.
The Planet Group received exceptional Net Promoter Scores of 75.9% from clients and 70.0% from candidates, placing them well above the industry averages. These world-class scores, sourced from ClearlyRated’s staffing industry benchmarks, highlight The Planet Group’s commitment to delivering outstanding service. Planet’s staffing companies specialize in contract staffing, contract-to-hire, and direct hire in several high-growth areas, including:
- Energy / Engineering / Utilities / Infrastructure / Manufacturing (Planet Forward with NPS scores of 60.0% from clients and 64.1% from candidates)
- Core Technology / Enterprise Systems / / Healthcare IT (Planet Technology with NPS scores of 64.4% from clients and 73.3% from candidates)
- Accounting & Finance / Human Resources / Administrative (Planet Professional with NPS scores of 84.6% from clients and 69.4% from candidates)
- Creative & Digital Marketing (Planet Interactive with NPS scores of 100.0% from clients and 68.4% from candidates)
“I’m delighted to present the winners of the 2025 Best of Staffing award,” said ClearlyRated’s CEO, Baker Nanduru. “These remarkable organizations have set themselves apart through their relentless pursuit of service excellence and extraordinary client experiences. They exemplify the highest standards of professionalism, and I’m privileged to shine a spotlight on their outstanding achievements—congratulations on continuing to transform our industry!”
ABOUT THE PLANET GROUP
The Planet Group, a portfolio company of Odyssey Investment Partners Fund VI, LP, consists of a group of related global consulting organizations and renowned staffing brands and has been purposefully built to address the professional services needs of leading companies in the areas of Technology and Digital Transformation, Engineering, Marketing, and Professional Services. Named one of America’s fastest-growing private companies, the company was founded in 2009 and is headquartered in Chicago, Illinois with offices throughout the US, Europe, India and LATAM.
ABOUT CLEARLYRATED
ClearlyRated helps B2B service firms gain actionable insights to stop client issues from becoming lost revenue, expand their business with existing clients, and attract new ones to grow their business. Learn more at https://www.clearlyrated.com/solutions/.
ABOUT BEST OF STAFFING®
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees.
MEDIA CONTACT
Jordan Rachke
Director, Marketing & Communications
336.314. 0294
jrachke@theplanetgroup.com