The Challenge
Though the MSP services a broad range of clients, many of their job requisitions were not properly segmented. Marketing roles and IT, for example, were not subdivided, creating a host of challenges for the MSP and their partners, including:
- Inaccurate candidate submittals, since requestions were not properly segmented
- Decreased coverage for staffing providers
- End-clients opting to use other MSP services
The inaccurate segmentation affected all involves parties, hindering the efficiency of MSP’s workforce management solutions. As a result, they sought third-party consultation on this unique challenge.
The Solution
Utilizing the client’s MSP services, The Planet Group advised their Program Managers to subdivide their requestions, and build out more specified categories to acquire more niche vendors. Under the Planet Technology umbrella, the Creative and Digital Business Development Team provided critical market insight to the MSP. This segmentation effort was successful in subdividing IT consulting roles and Creative and Marketing positions.
The Results
The client is now generating more revenue as result of this engagement, specifically in the creative and marketing space, and has improved their process in several key areas:
- Increased accuracy in candidate submittals
- Captured and secured more marketing buisness
- More effective supplier coverage
- Faster time-to-hire for open requisitions
Planet’s expertise were indispensable throughout this engagement. To date, Planet is support 38 end-clients through this Managed Service Provider, helping them efficiently to secure vital talent to address their business needs.